tv66's Privacy Policy
Your personal information is completely safe with us — this policy clearly explains how your data is collected, used, and protected.
1. Introduction
tv66 is an online casino and betting platform operated specifically for users in Bangladesh. We believe that protecting your privacy is one of our most important responsibilities. This privacy policy ("Policy") describes how tv66 ("we", "our", or "Platform") collects, uses, stores, and protects your personal information.
By using our website (tv66.mom), you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.
This Policy applies only to tv66's website and services. We are not responsible for the privacy policies of third-party websites or services.
2. What Information We Collect
tv66 may collect various types of information as needed to provide you with our services. The information collected is divided into two main categories:
2.1 Information You Provide Directly
When you create an account or use our services on our platform, you provide the following information yourself:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID or passport details (for identity verification)
- Payment information such as bKash, Nagad, Rocket, Upay account numbers or bank account details
- Any information you provide when contacting us for support
2.2 Automatically Collected Information
When you use tv66, certain technical information may be collected automatically:
- IP address and device identification information
- Browser type and version
- Operating system information
- Your browsing history and activity on our site (session logs)
- Login and logout times and dates
- Information obtained through cookies and similar tracking technologies
- Transaction history and gaming activity records
3. Purpose of Using Information
tv66 uses your collected information only for specific and legitimate purposes. Below is a detailed description of the main purposes for which we use your information:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, and manage your account |
| Identity Verification | To complete the KYC (Know Your Customer) process and confirm age |
| Transaction Processing | To process deposit and withdrawal requests (bKash, Nagad, Rocket, Upay, bank transfer) |
| Customer Support | To provide assistance via live chat and email and to resolve complaints |
| Security Assurance | To prevent fraud, forgery, and unauthorized access |
| Responsible Gaming | To identify problematic gaming behavior and provide necessary support |
| Service Improvement | To improve platform functionality and user experience |
| Legal Compliance | To comply with applicable laws and regulations and to provide information to regulatory bodies as required |
We never sell your personal information to third parties. See Section 5 for details on information sharing.
4. Cookies and Tracking Technologies
tv66 uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help our platform function more effectively.
4.1 Types of Cookies We Use
- Essential Cookies: Essential for the basic functionality of the platform. Without these, the site will not work properly.
- Functionality Cookies: Help remember your preferences and settings, such as language preference.
- Analytical Cookies: Help us analyze site usage to improve our services.
- Security Cookies: Used to detect fraudulent activity and keep accounts secure.
4.2 Cookie Control
You can disable most cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some important platform functions, including the login and transaction processes.
5. Information Sharing and Disclosure
tv66 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Service Providers
We work with selected third-party service providers who help operate our services, such as payment processing companies. These organizations receive only the information necessary to perform their specific functions and are required to comply with our privacy standards.
5.2 Legal Obligations
When required by legal obligation or directed by a court or competent authority, we may disclose information in accordance with applicable law. Such disclosures are always within legal limits.
5.3 Fraud and Cybercrime Prevention
Necessary information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.
5.4 Business Transfers
If tv66 undergoes a merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such an event, we will notify you in advance.
6. Data Security Measures
We use industry-standard security technologies to keep your personal information safe. Our main security measures are:
SSL Encryption
All your data transmissions are secured through SSL (Secure Socket Layer) encryption, which prevents unauthorized access by third parties.
Two-Factor Authentication
We offer two-factor authentication to prevent unauthorized access to your account.
Secure Data Storage
Your information is stored in encrypted databases and can only be accessed by authorized personnel.
Regular Audits
Our systems undergo regular security audits that identify and address potential vulnerabilities.
Access Controls
Only personnel with a genuine need can access specific user information — the principle of minimum necessary access is followed.
Staff Training
All our staff are trained to comply with data protection policies and to safeguard user privacy.
While we strive to ensure the highest level of security, no transmission or storage of information on the internet can be claimed to be completely secure. However, we always take active steps to protect your information.
7. Your Rights
As a tv66 user, you have the following rights over your own personal information:
Right to Access Information
You can find out at any time what information we hold about you. Contact our support team to access this information.
Right to Correct Information
If your profile contains any incorrect or outdated information, you can request that it be corrected. We will make the necessary corrections as quickly as possible.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, please note that we may be required to retain some information for a specific period due to legal obligations or legitimate business needs.
Right to Object to Processing
You may object to the processing of your information in certain circumstances, particularly in the case of marketing communications.
Right to Data Portability
You can receive your information in a structured, commonly used format that can be used with other services.
Contact our support team to exercise any of the above rights. We provide 24/7 service via live chat and email ([email protected]). After verifying your identity, your request will be responded to as quickly as possible.
8. Data Retention Period
tv66 retains your personal information only for as long as necessary. The retention period is determined based on the following factors:
- The duration your account remains active
- Applicable legal and regulatory obligations (such as requirements to retain financial records)
- The need for fraud investigations or dispute resolution
- The requirements of backup and recovery processes
Even after an account is closed, transaction records and identity verification documents may be retained for a specific period as required by law. Once that period has passed, the information is securely deleted or fully anonymized.
9. Privacy of Minors
tv66 strictly operates as a platform for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.
If we become aware that a minor is using our services or has provided us with information, we will immediately close that account and delete all associated information.
If you believe that a minor has registered on our platform, please notify us immediately at [email protected].
10. Changes to the Policy
tv66 reserves the right to update this privacy policy at any time. Changes may be made to the policy to keep pace with service changes, legal requirements, or new technologies.
For significant changes, we will notify you in the following ways:
- By displaying a special notice on our website
- By sending a notification to your registered email address
- By requesting acknowledgment when you access the service
Continued use of our platform after any changes will be considered acceptance of the updated policy. The "Last Updated" date on this page always indicates the most recent version of the policy.
11. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact us:
Email: [email protected]
Live Chat: 24/7 direct support (Bengali and English)
Response Time: We will reply to your inquiry as quickly as possible
We take your privacy seriously and are committed to resolving any concerns you may have.
Play safely at tv66
Your information is completely secure. With SSL encryption and advanced security technology, tv66 ensures your privacy.
Log in to tv66